Partners

The Property Ombudsman

The Property Ombudsman (TPO)

The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO Approved Estate Agents Redress Scheme. Firms who are members, follow the TPO Code of Practice for Residential Sales.

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Trading Standards Institute (TSI)

Trading Standards Institute is an organization which enforces consumer related legislation on behalf of consumers and businesses. The TSI is the successor of the Office of Fair Trading in dealing with approving consumer facing codes of practice.

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NAEA | Property Mark

NAEA Propertymark is the UK’s leading professional body for estate agency personnel; representing members who practice from over 12,000 offices in all aspects of property services. We are dedicated to the goal of professionalism within all aspects of property, estate agency and land. Our aim is to reassure the general public that by appointing a NAEA Propertymark Protected agent to represent them, they will be safeguarded and receive the highest level of integrity and service for all property matters.

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